**Key Responsibilities**:- **Administrative Support**:- Manage and coordinate appointments, schedules, and calendars for healthcare providers.- Process and manage patient records, ensuring confidentiality and compliance with HIPAA regulations.- Assist with billing, coding, and insurance claims processing.- **Clinical Support**:- Conduct patient intake interviews and document medical histories.- Facilitate communication between patients and healthcare providers.- Provide patients with pre- and post-appointment instructions.- Assist in telemedicine consultations, including preparing and organizing necessary documentation.- **Communication**:- Liaise with laboratories, pharmacies, and other healthcare facilities to coordinate patient care.- Ensure clear and accurate communication of medical information to patients and providers.- Maintain up-to-date patient records and input data into electronic health record (EHR) systems.- **Customer Service**:- Deliver exceptional customer service, addressing patient concerns and resolving issues promptly.- Educate patients on healthcare procedures, treatments, and available resources.- Monitor patient satisfaction and gather feedback to improve services.**Qualifications**:- High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred.- Certification as a Medical Assistant (CMA) or similar credential is a plus.- Minimum of 2 years of experience in a medical administrative role or healthcare setting.- Proficiency with electronic health records (EHR) systems and medical billing software.- Strong knowledge of medical terminology and healthcare procedures.- Excellent written and verbal communication skills.- Ability to multitask, prioritize, and manage time effectively.- Detail-oriented with strong organizational skills.- Compassionate and patient-focused attitude.**Technical Requirements**:- Reliable high-speed internet connection.- Secure, quiet, and professional workspace.- Proficiency with telecommunication tools and software (Zoom, Skype, etc.).- Knowledge of Microsoft Office Suite and Google Workspace.**What We Offer**:- Competitive salary and benefits package.- Flexible work hours and remote work opportunities.- Ongoing training and professional development.- Supportive and collaborative team environment.Tipo de puesto: Tiempo completo, Medio tiempoSueldo: $16,934.40 - $20,321.28 al mesLugar de trabajo: Empleo remoto