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**Descripción de puesto**:
**Job Summary**
This provides expertise and knowledge regarding medical, health & safety, and human resources regulatory agencies' and UPS's protocols and laws by providing and delivering cost-effective health and safety services to employees. He/She is responsible for providing occupational health expertise, managing vendors, performing case management, maintaining electronic records, assisting the district case manager, and working with human resources, labor relations, health and safety, and security. This position works with health and safety, human resources, and various entities involved in occupational health (e.g., risk management, benefits, workforce planning, labor relations and legal representatives, physicians, nurses, employees, vendors, etc.).
This position maintains licensure, certifications, and involvement in professional organizations to stay current on issues and provide resources for broad areas of health, wellness, illness, disease management, hazard control and injury/illness prevention issues. He/She develops and implements interventions and programs in collaboration with health and safety, CHSP, and benefits to improve employee health and injury prevention. This position reviews medical exam documentation to ensure legal and regulatory compliance. He/She resolves issues/exceptions escalated to them by the HRSC CSRs to perform case management. This position participates in the drug and alcohol process to ensure employees are removed from service as necessary and that appropriate referrals and follow-up activities occur as required.
**Responsibilities**:
- Identifies gaps in processes to support the Human Resource Service Center (HRSC).
- Evaluates care and delivery of services to assess the quality of vendor services.
- Selectively testifies at panels, arbitrations, and trials as needed to provide occupational health information.
- Works with UPS management to identify the essential functions of a job and allow employees to return to work as early as possible on either regular duty or restricted duty.
- Maintains accurate and appropriate records to meet UPS protocol and state and federal laws.
- Interprets reports and other documentation, as well as health and safety dashboards if needed to prepare exception reports related to medical regulation and compliance with UPS protocol.
- Participates in the Leave Management process for employees located in their assigned regionalized areas to assure timely progression through the process and adherence to legal and regulatory compliance.
- Acts as a consultant to internal and external vendors to maintain legal and regulatory compliance.
- Communicates with employees, management, medical providers and program vendors to resolve exceptions.
**Qualifications**:
- Risk Management: Demonstrates a basic knowledge of risk management fundamentals
- Benefits, Retirement, and/or Healthcare Knowledge: Demonstrates basic knowledge of the elements and characteristics of current benefits programs
- Change Management: Demonstrates a general understanding of the need for change; Understands where gaps exist between current and desired states; determines behaviors that align with or detract from change objectives
- Designs/Develops Integrated Solutions to Business Problems: Demonstrates a basic understanding of a business problem; recommends a solution to solve the business problem
- Legal, Regulatory, and Compliance Knowledge: Demonstrates a basic understanding of the functions, regulations, and procedures of compliance agencies or governing bodies; takes a leadership position in programs that reduce risk and enhance safety
- Report Generation: Possesses ability to generate simple reports using basic functions in software, and/or writing basic queries; identifies information required to complete reports and identifies existing reports generated by others
- RN with experience in a clinical, occupational or public health setting
- Ability to make decisions, self-directed
- Availability to travel
- Experience with Microsoft Office or similar software - Preferred
- Experience with PeopleSoft - Preferred
- Experience overcoming resistance to change - Preferred
**Tipo de empleado**:
Permanente
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