.**Additional Information****Job Number**24187459**Job Category**Golf, Fitness, & Entertainment**Location**Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***The Sensei Meditation Instructors are responsible for conducting customized programs for Sensei guests, and leading individual and group classes and lectures while providing a high caliber of service.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:- Offer the highest caliber teaching and guidance to guests in private and group sessions, including class preparation and breakdown- Continuously stay up to date on scientific research and trends- Evaluate program effectiveness, utilizing guest feedback, and suggest updates to programming based on that feedback- Have an evidence-led approach to your classes and lectures- Understand the scientific benefits of meditation- Create class curriculum and programming- Remain proficient in computer operating software systems and reporting required by your position- Record guest progress as applicable and collaborate with multidisciplinary teams- Maintain complete confidentiality in all guest/program matters in accordance with company policies- Lead Guest Hikes- Perform all job duties In a safe manner and abide by all safety policies and procedures- Adhere to all company and departmental guidelines- Perform other tasks as requested by supervisor- Demonstrate warmth and sincerity in all interactions- Maintain a professional and welcoming demeanor in both verbal and nonverbal communication- Take ownership of all guest requests and be proactive in ensuring resolution as needed- Always maintain impeccable grooming and personal hygiene and wear uniform as directed- Uphold Sensei values in daily practices- Successfully complete all training and certifications needed for the position- Ensure the confidentiality and security of all guests- Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor- Leadership - Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers- Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner- Teamwork - Develop and promote teamwork and cooperation among co-workers- Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company