**Additional Information**
**Job Number**24216798
**Job Category**Golf, Fitness, & Entertainment
**Location**Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
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The Sensei Meditation Instructors are responsible for conducting customized programs for Sensei guests, and leading individual and group classes and lectures while providing a high caliber of service.
- ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Offer the highest caliber teaching and guidance to guests in private and group sessions, including class preparation and breakdown
- Continuously stay up to date on scientific research and trends
- Evaluate program effectiveness, utilizing guest feedback, and suggest updates to programming based on that feedback
- Have an evidence-led approach to your classes and lectures
- Understand the scientific benefits of meditation
- Create class curriculum and programming
- Remain proficient in computer operating software systems and reporting required by your position
- Record guest progress as applicable and collaborate with multidisciplinary teams
- Maintain complete confidentiality in all guest/program matters in accordance with company policies
- Lead Guest Hikes
- Perform all job duties In a safe manner and abide by all safety policies and procedures
- Adhere to all company and departmental guidelines
- Perform other tasks as requested by supervisor
- Demonstrate warmth and sincerity in all interactions
- Maintain a professional and welcoming demeanor in both verbal and nonverbal communication
- Take ownership of all guest requests and be proactive in ensuring resolution as needed
- Always maintain impeccable grooming and personal hygiene and wear uniform as directed
- Uphold Sensei values in daily practices
- Successfully complete all training and certifications needed for the position
- Ensure the confidentiality and security of all guests
- Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
- Leadership - Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
- Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
- Teamwork - Develop and promote teamwork and cooperation among co-workers
- Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
- Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
- Other duties as assigned
PREFERRED QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Minimum 5 years' work experience in leading group classes and personal one on one meditation training on a full-time basis.
- Proficient in multiple areas of meditation
- Mindfulness
- Breathwork
- Responsible for the set up and breakdown of equipment for the class
- Be able to teach from beginners to seasoned practitioners in meditation
- Responsible to set up equipment and clean equipment
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Any certification or training required by local and state agencies.
- Strong written and verbal communication skills
- Ability to monitor and observe client performance indoors and outside (in daylight and lowlight evening conditions) Must be able to operate equipment, including: an
iPad, computer, hand radio, and be able to text message
- Friendly demeanor, great smile, energetic, calm, and empathetic
- Able to make sound decisions when in a stressful situation
- Organized and able to prioritize
- Certification in Meditation (minimum 200 hours certification)
- Additional meditation modality certifications or experiences
CONFIDENTIAL INFORMATION
This position has access to confidential information - (customer personal data, etc.)
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that lo