.POSITION SUMMARYThe Sensei Meditation Instructors are responsible for conducting customized programs for Sensei guests, and leading individual and group classes and lectures while providing a high caliber of service.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Offer the highest caliber teaching and guidance to guests in private and group sessions, including class preparation and breakdown.Continuously stay up to date on scientific research and trends.Evaluate program effectiveness, utilizing guest feedback, and suggest updates to programming based on that feedback.Have an evidence-led approach to your classes and lectures.Understand the scientific benefits of meditation.Create class curriculum and programming.Remain proficient in computer operating software systems and reporting required by your position.Record guest progress as applicable and collaborate with multidisciplinary teams.Maintain complete confidentiality in all guest/program matters in accordance with company policies.Lead Guest Hikes.Perform all job duties in a safe manner and abide by all safety policies and procedures.Adhere to all company and departmental guidelines.Perform other tasks as requested by supervisor.Demonstrate warmth and sincerity in all interactions.Maintain a professional and welcoming demeanor in both verbal and nonverbal communication.Take ownership of all guest requests and be proactive in ensuring resolution as needed.Always maintain impeccable grooming and personal hygiene and wear uniform as directed.Uphold Sensei values in daily practices.Successfully complete all training and certifications needed for the position.Ensure the confidentiality and security of all guests.Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor.Leadership - Maintain a positive, upbeat role, promote and exemplify Company values and represent departmental objectives and interests to internal and external customers.Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner.Teamwork - Develop and promote teamwork and cooperation among co-workers.Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.Due to the intimate nature of the resort with limited number of guests on property, assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces.Other duties as assigned.PREFERRED QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions