Full-Time Member Solutions RepresentativeHours: 35-40 hrs a weekPay Starting at $15.50Who We AreFounded in 1975, Oswego County FCU is a member-owned, not-for-profit financial cooperative association, dedicated to providing quality financial products and services delivered in a professional, courteous and timely manner. We currently serve the financial needs of approximately 12,400 members throughout Oswego County.We offer confidential, professional, courteous, and personalized service. At Oswego County FCU, the credit union motto of "People Helping People" is not just a slogan, it's something we believe in and practice every day.Your RoleTo serve as a liaison between the member and the Credit Union by providing professional and quality service to exceed member expectations. Provide account information by phone or in person, as well as information on the full range of Credit Union products and services. Handle a variety of transactional services, account openings, problem solving, and proficiently handle member's daily needs.What will your day look like?Greeting and welcoming members and visitors to the Credit UnionProviding prompt, efficient, and accurate service when processing transactionsOpening new accounts and evaluating member needs to provide the right financial products and servicesProviding account maintenance for existing membersResearching accounts for discrepancies and assisting members with requests for informationEducating current and prospective members about our products and servicesResolving basic service issues or referring them to the appropriate staff member when necessaryBalancing daily work and cash drawers at the end of each dayTraining to learn new responsibilitiesAssisting team members with projectsBenefits:Paid Time Off- Vacation, Personal, Sick, and BirthdayPaid HolidaysHealth Insurance Coverage- Medical, Dental, and Vision401(k) with Employer Matching after 1 year of employmentTuition Reimbursement for Full-Time employees after 1 year of employmentEmployee DiscountsEmployee Recognition and Appreciation EventsOCFCU ApparelQualificationsHigh School Diploma or GEDBasic math and computer skills (Microsoft Office Suite, Intranet, Internet, etc)Excellent interpersonal skillsAbility to understand direction and adhere to established policies and proceduresAbility to lift up to 25lbsTravel to other branch locations for staffing assistance, trainings, and meetings as neededPrior cash handling or customer service experience preferred but not requiredWe're not just looking for anyone; we're looking for people who want to make a difference and advance their career.#J-18808-Ljbffr