Job Description - Membership Supervisor (HOT0B6TI)
Job Description
Job Number:Membership Supervisor (Job Number:HOT0B6TI )
Work LocationsWork Locations: Hilton Cancún Mar Caribe Boulevard Kukulcan Km 17 Zona Hotel era de Cancun Cancun 77500
A Membership Supervisor will ensure and r esolve any sort of owner's situations which means assist them during their stay, always ensuring a high satisfaction level
What will I be doing? A Membership Supervisor is vital to ongoing customer satisfaction levels within the management of Membresías Caribe program and must ensure working and orderly facilities while offering a consistently positive attitude to Members. Specifically, the Membership Supervisor will perform the following tasks to the highest standards:
Maintain high standards of upkeep and cleanliness throughout the hotelEnsure the regular upkeep and service of facilities, minimize disruption, and maximize Member satisfactionEnsure that any equipment faults or maintenance issues are identified and resolved promptly and completelyWhat are we looking for? A Membership Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Strong customer awareness and excellent customer service skillsGood interpersonal and communication skillsAbility to work effectively within a teamAn adaptable, hands-on approach to managing a variety of tasks What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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