.About PayJoyPayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.This roleThe primary focus of this person will be to act as project manager and primary point of contact to handle around 30 kiosk locations, deploy and train promoters, handle real estate inquiries with the location owners, coordinate with marketing the creation of POS materials for the kiosk's implementation, escalate issues, and track and report success metrics for the project. This person will help to manage Puntos PayJoy, stands in stores and 3rd party kiosks, in both will have PayJoy two business lines: phone finance and credit line.A successful candidate is someone with a strong growth mindset. Why? It's a new project in a growing company so the candidate needs to understand that we're building something from scratch that can give them growth and exposure.- Highly organized- Ability to manage competing priorities- Extremely hands-on- Capacity for iteration- Documentation of processesResponsibilitiesRegister and make payments of all rentals, materials, promoting, expensesHelp with the administration of inventory (devices and cards), delivery and reports to the buying team and the credit line logistics teamHandle real estate inquiries with the location owners (insurance, rentals, contingencies, etc.)Escalate issues with engineering, sales, merchant ops, customer experience and different teams from the day to day situationsCreate multiple reports and define metrics for the project. Considering: sales, traffic, inventory, performance, bugs, etc.Have constant communication with the promoters in the points of sale to gather feedback from customers and theirs to create action plans to enhance the experienceHelp the business development and promoters team with new locations requirements and negotiationsRequirements+2 years in project managementData-driven decision makingProblem-solvingProcess creation and optimization skillsSelf-drivenStakeholder managementDesirable qualificationsIntermediate ExcelExperience managing budgetsSQLExperience in retailPayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds