Mexico Sr Customer Solutions Manager

.10+ years of experience driving technology initiatives including 10+ years of customer-facing experience delivering technology enabled transformations.- SCRUM/Agile, PMP, Prince2, PgMP, Six Sigma, SAFe certified or related experience- Executive presence and effective communication skills including progress updates, risk management, execution planning, metrics establishment / tracking, presentations, technical content, public speaking and white papers.- Technically proficient, able to learn new tools, services, and concepts quickly- Experience navigating customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation and on-time delivery- Demonstrated cross-functional leadership, collaboration, organization, and operations excellence skills- Analytical, data-driven problem solver who thrives in a dynamic, customer-focused environment- Bachelor's degree or equivalent practical experience and Good English level and Spanish is a mustWe are seeking a Sr Customer Solutions Manager (CSM) to join the AWS Mexico team to work with one or more of the largest customers in the country. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer.We help large organizations understand best practices around adopting advanced cloud-based solutions, and migrating existing workloads to the cloud. Together with customers we help shape and execute a strategy to build mindshare and broaden the use of AWS within these customers. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully.Are you passionate about shaping the future by translating customer's objectives to actions that realize long-term value through innovation? Do you have the business and technical acumen to earn trust with C-level executives and project team members alike? Are you a natural problem solver motivated to deliver a great customer experience and love to reach and exceed goals? If yes, then this is the role for you