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**Job Number** 22152020**Job Category** Sales & Marketing**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico**Schedule** Full-Time**Located Remotely?
** N**Relocation?
** N**Position Type** Management**JOB SUMMARY**The Destination Sales Manager (DSM) works collaboratively with off-property sales channels (i.E.
Sales Office, Area Sales, EST) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
Provides property support by coordinating and executing site inspections/visits for off-property sales managers.
Pulls through business and achieves revenue goals for all opportunities booking through the Sales Office.
Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE****Education and Experience****Required**:- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.OR- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred**:- Large group sales experience.
**CORE WORK ACTIVITIES****s and Marketing Responsibilities**- Works collaboratively with off-property sales channels (i.E.
Sales Office, Area Sales, EST) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.- Pulls through business and achieves revenue goals for all opportunities booking through the Sales Office.- Up-sells products and services, with the ability to bring the sale to closure.- Engages in proactive selling of all of facilities (i.E.
Spa, Golf, Restaurants) to all of leisure guests as well as group planners.- Assists with selling, implementation and follow-through of group sales promotions.- Assists with recommendations to Sales Office and Area Sales associates regarding the potential to reallocate function space as needed.- Builds and strengthens relationships with existing and new customers to enable future bookings.- Attends and facilitates pre-planning visits to ensure customer communication is consistent.- Handles event planning aspects prior to the business turning over for business booked in advance (> 3 years out).- Coordinates and plans all FAM trips and in-market customer events.- Assists in providing accurate, complete and effective turnover to Event Management.- Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.G., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction