**Country**:
Mexico
**Location**:
LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico
**Key Responsibilities**
- Lead and manage programs that include the relationship, scope and budget for implementation projects.
- Leads teams during project planning, analysis, design, build, test, go live and hyper care phases of project implementation.
- Manages external implementation partners, software vendors and service providers. Participates to develop request for proposals/quote, works to develop project proposals and statements of work.
- Demonstrates broad project leadership, impacting significant technical direction; exerts influence outside of immediate team and drives change.
- Establishes and maintains strong relationships with functional owners and CoE teams. Uses deep technical and process knowledge to drive engagement.
- Improvise internal processes to increase the department efficiency managing projects and development.
- Manage metrics, SLA & SLO, executive dashboard, and financials.
- Manage ongoing operations to ensure solutions are performing as expected and meeting or exceeding expectations.
- Execute full turnaround by enabling visibility into project pipeline, prioritizing strategic projects, communicating needs and focusing on strategic hires.
- Formulate contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
- Develop peer, cross-functional relationships to leverage best practices, maximize solution quality, and drive user adoption.
- Must have 10 years + overall experience, with 6+ years of managing projects, leading small teams in IT / Digital space for Global companies with excellent people and program management skills.
- Experience with supporting global shared services organizations and offshore models working closely with remote teams.
- Proven track record and experience in managing and supporting global functions with large global enterprises across multiple legal entities and geography in a highly complex systems and project environment.
- Action oriented and results driven with an ability to drive new and innovative solutions in alignment to the organizations / functions strategy.
- Prior hands-on experience with Enterprise systems, Database, Reporting and Analytics and Intelligent automations including RPA.
- Experience with Process Mining solutions preferred.
- Experience with M&A, Divestitures, TSA is a bonus.
- Comfortable making timely, difficult decisions to ensure priorities meet critical business needs and timelines.
- Good understanding and experience of modern software development methodologies and experience with process methodology
- Sound analytical and problem-solving skills with high internal drive with an ability to work with ambiguous and incomplete information.
- Strong relationship building and influencing skills; able to mediate opposing viewpoints; work well in a team environment.
- Strong organizational skills and experience working with decision makers in a fast-paced, matrixed organization.
- Ability to communicate with key business partners clearly and succinctly is essential, including senior executives.
- Excellent written, visual, and oral communication skills are essential.
**Carrier is An Equal **Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice**:
Click on this link to read the Job Applicant's Privacy Notice