Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
**Job Description**:
SUMMARY:
ESSENTIAL FUNCTIONS:
The Commercial Technology Consultant Manager responsibilities will be to encompass:
Strategic Direction and Sales Alignment:
- Formulate and execute strategies to achieve sales plans, aligning services and solutions offerings with evolving customer needs and market trends.
- Collaborate across departments to translate strategic initiatives into actionable plans that optimize revenue growth and foster meaningful customer engagement.
- Devise targeted approaches for entering new markets, expanding existing customer relationships, and identifying business opportunities that drive revenue expansion.
Team Leadership and Performance Management:
- Lead and mentor a team of consultants focused on demand generation, solution positioning, and exceptional customer engagement.
- Foster a collaborative environment, empowering team members to drive results, deliver extraordinary customer experiences, and exceed performance targets.
- Provide coaching and development opportunities to enhance team skills, nurturing a culture of continuous improvement and excellence.
Coordination with Delivery Team:
- Facilitate seamless communication and collaboration between services and solutions consultants and the delivery team.
- Ensure the efficient transition of opportunities to the delivery team, collaborating to align solution offerings with customer requirements.
- Oversee project execution, ensuring timely and successful delivery of services and solutions, maintaining stringent quality standards and fostering customer satisfaction.
Customer-Centric Approach and Solution Development:
- Engage directly with customers to deeply understand their unique needs and pain points, translating insights into actionable strategies resonating within the market.
- Collaborate with services delivery teams to craft tailored solutions addressing specific customer challenges, aligning with our capabilities and delivering exceptional value.
MINIMUM QUALIFICATIONS:
Qualifications crucial for success in this role include:
- Education: Bachelor's degree in business, Engineering, or a related field; a Master's degree is preferred.
- Experience: Minimum of 8 years in technical sales, solutions consulting, or relevant roles within the automation control systems and power systems industry.
- Leadership Skills: Demonstrated ability to lead and develop high-performing teams, fostering a collaborative and results-oriented culture.
- Customer-Centric Mindset: A keen understanding of customer needs, adept at translating insights into effective strategies and actionable plans.
- Collaboration and Communication: Exceptional communication skills, showcasing the proven ability to collaborate seamlessly across diverse cross-functional teams.
- Strategic Thinking: A track record of formulating and executing strategic initiatives that drive revenue growth and market expansion.
- Project Management: Experience overseeing project execution, ensuring the successful delivery of services and solutions to customers.
- Solution Development: Ability to collaborate with technical teams to develop customer-centric solutions that address specific needs and challenges.
- Market Insight: In-depth understanding of industry trends, competitive landscape, and customer pain points, informing strategic direction and solution development.