Software Development SpecialistNTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:We are currently seeking Application Management Specialist to join our team in Mexico, remote positionPosition overview:Own the development and support of Cobol based ERP system, handle all customer communication, coaching the team in technical and non:Technical areas.:Should have deep understanding ofMicrofocus Cobol, PL/SQL,SQL server database and should be able to code and support the system.:Train the team in technical aspects, analyze the issue and guide the teamPositions General Duties and Tasks:Should complete documentation and procedures for installation and maintenance. Prepares flow charts and system diagrams to assist in problem analysis.:Should resolves customer issues with software solutions and responds to suggestions for improvements and enhancements.:Provide Go live support and postproduction support:Should possess good analytical skill Should work independently:Assist the reporting manager to meet the organization expectations:Provide 24/7 prod support invarious shifts of 8 hrs. including 3rd shift as per the customer demand:Fix defects, work on functionality enhancement (Change Request(CR)):Follow ITIL process (Incident Management, Problem Record, Request task, Change Management requests):Attend daily call and share support and development tasks status:Client facing, demonstrating excellent written and oral communication skills:Ability to engage at senior level leaders:Ability to work on own initiative and within a team environment.**Qualifications**:Must have Skills:Primary Skills:6+ years of Importante empresaMF COBOL, CICS, JCL, PL/SQL ,SQL Server, Distributed/Open Systems, Visual StudioSoft Skill:Excellent communication, customer management, interpersonal skill, team management, conflict resolutionNice to have skills::Knowledge in supply chain:ITIL knowledge:Devops source codeEducation Requirements:Under graduation in computer science or relevant stream certificationPermanent RemoteAbout NTT DATA ServicesNTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran:Status, sexual orientation, gender identity, or any other class protected by law. To learn more,us.Nttdata/en/about:Us/content/diversity:And:InclusionFurthermore, NTT DATA Services will make accommodations for eligible applicants on a case:By:Case basis. Please assistance.
