**Job Number** 24182313
**Job Category** Spa
**Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
The Guide, Mindset will work in conjunction with exercise physiologists, nutrition coaches, spa and wellness practitioners in a luxury resort setting, while leveraging evidenced-based content and technology deliver the best practices in mindfulness.
Guests enjoy health coaching, 1:1 nutrition, fitness, meditation and mindset sessions, body treatments, educational lectures, and a variety of outdoor activities - all designed to expand awareness and connection. The Sensei Guide works in multidisciplinary collaboration and is responsible for managing and coordinating activities of each guests' wellness journey. This position is an integral leader of the guest experience, leveraging data, self-awareness, self-efficacy, and safety to deliver guided sessions. Combining spaces and environments to imbue feelings of safety and ease; domain expertise to interpret objective data and craft a personalized wellness plan; and health coaching to communicate this information in an empowering, affirming manner. Sensei has designed the guide program to manage the guest experience by supporting our guest in achieving greater wellbeing
**CANDIDATE PROFILE**
**Education and Experience**
- Master's degree with 3 years of applied experience or Undergraduate degree with 7+ years of applied experience in Mindfulness or Performance Psychology.
Required Technical / Other Skills and Abilities
Passion to empower individuals seeking to optimize health and lifestyle
Passion for continuing education, professional development, and personal growth
Proficient in Apple iOS, Office 365, and/or reservation systems
Efficient time management
Demonstrates professional written and verbal communication
Prepared to create educational content
Demonstrates characteristics of leadership, professionalism, service to others
Experience in hospitality and destination travel a plus
Passion for continuing education, professional development and personal growth
Characteristics of leadership, professionalism and service to others
Friendly and outgoing personality, works well with others
Highly developed interpersonal and communication skills
Prepared to create educational content
Required Licenses/Certifications
Degree in performance psychology, sport psychology, athletic counseling, or counseling
Certified Mental Performance Consultant (CMPC) Preferred
Accredited certification in heath or wellness coaching
**CORE WORK ACTIVITIES**
Conduct 1:1 sessions with guests to discuss current health, wellbeing, and wellness objectives for their stay as well as Mindset 1:1's tying in HRV and overall mindset strategies.
Create and own mindfulness educational content and lead lectures and workshops to further engage our guests
Create and lead programs to support team wellness and synergy
Facilitates additional educational opportunities for guests (i.e., meet and greets, Q&As)
Leads wellness classes as they pertain to specific areas of expertise
Direct and monitor the end-to-end guest experience, from initial consultation and assessment to their last send off session for life after Sensei
Implement health screening tools, analyze and provide relevant feedback to guests
Ensure confidentiality, ethics, and client trust is protected at all times
Collaborate with teammates & coworkers to ensure a seamless guest experience and enhance service delivery
Use principles of health coaching to support guests in pursuing their personal growth
Serve as an ambassador of Sensei for guests, partners and media
Assist with research & program development to support guest education
Stay up to date on current trends, new research developments and findings within field of expertise, performance psychology and/or mindfulness
Ensures all guest requests are communicated and completed
Ability to move, bend, and stretch as job requires
Ability to monitor and observe client performance indoors and outside in daylight and lowlight evening conditions
Must be able flexible hours and work weekends, and holidays
Teamwork - Develop and promote teamwork and cooperation among co-workers
Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
Other duties as assigned
**Supporting Management of Spa Operations and Budgets**
- Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
- Ensures all employees have the proper supplies, equipment and