The jobholder is a specialist role and is part of the Wealth sales force focused on insurance solutions. The incumbent is expected to be a technical expert in one or several product categories relevant to the market, such as Structured Products, Investment, Financial Planning, Retirement, Protection, and Mortgage. The most significant contribution is expected to support Wealth's Relationship Managers in gaining more client trust and commitment, broadening and deepening their relationship with HSBC by serving customers outside the branch individually or in joint work with the Relationship Manager.
The Mobile Insurance Specialist is usually deployed to add value to the Wealth's Relationship Managers on their daily activities and responsibilities at the regional level in more sophisticated products for Wealth customers.
Principal accountabilities: Support Relationship Managers in gaining more client confidence and trust in HSBC capabilities and increase the effectiveness and quality of needs fulfilled for target clients.Assist Relationship Managers by identifying and uncovering clients' needs, identifying relevant wealth solutions, conducting technical analysis, and assisting in presenting and explaining solutions to clients or conducting end-to-end sales processes on-site (office, home, or other locations requested by the clients).Commercial management to increase customer penetration in the Wealth segment.Provide detailed tracking and registration of activity.Promote the professional sale of insurance products.Provide specialist advice on appropriate insurance solutions to ensure the insurance/protection needs of Wealth customers are well fulfilled.Train Relationship Managers on technical and practical skills through programmed training when needed and improve their product-specific technical knowledge through effective on-job coaching.Assist with client-planned events.Requirements: Minimum of three years of working experience as a product specialist, life insurance agent, or financial advisor.Strong client skills with the ability to deliver a strong client experience and provide needs-based solutions.Deep knowledge of specific complex financial solutions and products, including knowledge of financial markets, socio-economic dynamics, and regulatory requirements relevant to the products.Extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities.Demonstrated ability and experience in correctly identifying client needs.Solid skills to manage the consultative sales process.A solid understanding of global anti-money laundering standards.Team player with collaborative skills.Knowledge of local and Group compliance regulations.Specialization in one or more product categories, e.g., Structured Products, FX, Investments, Financial Planning, Savings, Retirement, Protection, Mortgage, etc.Good level of English for medium to advanced understanding and communication.Excellent communication and interpersonal skills.
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