Na Ecommerce Order Management Specialist

**General Information**:- Req #- WD00068974- Career area:- Supply Chain- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Friday, August 23, 2024- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.**Description and Requirements**:**Position Description**:- Drive change and efficiencies for the NA inside sales organization as well as analysis and implementation of improved processes and best practices.- Responsible for managing post-sales requests and activities for large corporate accounts, such as unique customer reporting, returns, concessions, billing adjustments and post ship issues (short ship, DOA), and drive all requests to a timely resolution.**Position Requirements**:- Problem solving skills- Customer Service Experience- Communication skills (verbal/written/listening)- Organizational skills/detailed-oriented- Self-starter- Team player- Ability to multitask and adapt quickly to change**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey- Mexico- Mexico - Nuevo León- Mexico - Nuevo León - Monterrey ,- Mexico - Nuevo León - Monterrey