Descripción y detalle de las actividades
Reporting to the Global Order Management PMO - the Production coordinator Contact Centre is a key role within the functioning of the Production department. The role will cover both general production administration duties and order processing duties.
What you will do:
- Effectively manage the Order Process Team to ensure all reports and information is communicated accurately and in a timely manner
- Ensure the production dashboard is updated on a daily basis and any potential issues are communicated to the Production Team
- Ensure that the open order report is maintained and update accordingly
- Using open order reports ensure correct sequence of orders, locate orders in production and expedite as necessary.
- Working with all departments and systems ensure all orders are processed efficiently, including cancellations, missing and late. Identify late orders and expedite. Resolve any order issues with appropriate departments in a timely manner to ensure continuous flow of production orders from order release to shipping.
- Work with Contact Centre on out-of-stock issues, discontinued items and any other order issues that require customer decision.
- Resolve any Oracle issues preventing orders from shipping.
- Any other duties deemed necessary to deliver TAT within Company expectations
Experiência y requisitos
Essential Criteria:
- Minimum of 2 years of experience in production planning.
- Exceptional verbal and written communication skills.
- Strong organizational abilities with a proven capacity to prioritize tasks effectively.
- Excellent administrative skills, demonstrating a high level of attention to detail.
- Capable of meeting tight deadlines while effectively managing multiple tasks.
- Thrives under pressure, equipped with strong problem-solving skills and a positive, proactive attitude.
Beneficios
- Beneficios de acuerdo a la LFT
- comedor
- fondo de ahorro
- servicios médicos en planta
**Número de vacantes** 1
**Área** Planeación
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Tiempo completo
- Tuno de 10 horas
- Lunes a viernes
**Estudios** Carrera trunca o en curso
**Inglés **Hablado: Intermedio, Escrito: Intermedio
**Disponibilidad p. viajar** No