.Who We Are:At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet!Job Summary:Manages customers solutions including revenue growth, key business metrics, and securing customer satisfaction while driving the implementation of corporate strategies. Analyzes and understands the customer's business strategies and future product plans to align company offerings and resources where mutually beneficial.Principal Responsibilities:- Manages the end-to-end process of order fulfillment for sustaining program accounts.- May manage customer accounts up-to multi-million dollars in size and/or including revenue growth, Profit and Loss (P&L) profitability, key business metrics, and securing customer satisfaction.- Manages required activity with various support organizations in support of delivering customer service level expectations.- Ensures customer adherence to contractual agreement including identifying options available to enable additional Return on Investment (ROI).- Subject matter expert for customer-focused strategies that leverage product and solution offerings to drive market share growth and to meet budget expectations.- Develops strategic relationships with customers, suppliers and peers to identify and leverage business goals while enhancing the company's profit margins.- Manages a cross section of the largest and/or most strategic accounts with the highest degree of complexity and variability.- Negotiates contract changes including modifications associated with expanded customer requirements, life-cycle issues, enhancements, upgrades and increased sales.- Other duties as assigned.Job Level Specifications:- Develops solutions to complex problems where analysis of situations and/or data requires in-depth evaluation of variables. Determine best approach to achieve results and provide suggestions to improve policies and procedures.- Work is performed independently and requires the exercise of judgment and discretion. Exercises considerable latitude in determining objectives and approaches to assignments. Work may be reviewed at a high-level.- May represent the organization as a primary contact on assignments and/or projects