.Job Description- Account Manager- National AccountsLocation: RemoteDepartment: Key AccountsReports To: Kerry RamirezJob Summary:We are seeking a dynamic and results-driven Account Manager for our National Accounts team.
The ideal candidate will be responsible for maintaining and growing relationships with key clients, ensuring account retention, and driving additional product sales.
The Account Manager will collaborate closely with internal sales teams, assist with product compliance, and represent the company at industry events.
This role requires strong communication skills, a proactive approach to client management, and a passion for delivering exceptional service.Key Responsibilities:Account Retention: Maintain and nurture relationships with existing national accounts to ensure high levels of client satisfaction and loyalty.
Proactively identify and address any issues that may affect account retention.Additional Product Sales: Identify opportunities for upselling and cross-selling additional products and services to current clients.
Develop tailored strategies to meet client needs and maximize revenue.Product Compliance Assistance: Collaborate with clients to ensure product compliance with industry standards and regulations.
Provide support and guidance on compliance-related matters to foster trust and long-term relationships.Coordination with Sales Teams: Work closely with internal sales teams to coordinate opportunities, share insights, and ensure alignment on client strategies.
Facilitate communication to streamline processes and enhance overall client experience.Industry Events Participation: Attend industry events, trade shows, and conferences to represent the company, network with potential clients, and stay informed on market trends.
Leverage these opportunities to enhance the company's visibility and credibility.Meetings and Trainings: Attend regular meetings and training sessions to stay updated on product offerings, market developments, and best practices in account management.
Share knowledge and insights with the team to drive collective success.Qualifications:Bachelor's degree in Business, Marketing, or a related field.3+ years of experience in account management, sales, or a related role, preferably in a national account context.Proven track record of account retention and sales growth.Excellent communication, negotiation, and interpersonal skills.Strong analytical and problem-solving abilities.Ability to work independently and as part of a team.Proficiency in CRM software and Microsoft Office Suite.What We Offer:Competitive salary and commission structure.Comprehensive benefits package, including health, dental, and retirement plans.Opportunities for professional development and career advancement.A collaborative and supportive work environment