Netflix Agent

**Responsibilities**
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center "scripts" when handling different topics
- Identifying customers' needs, clarify information, research every issue and providing solutions
- Keep records of all conversations in our call center database in a comprehensible way

**Requirements**:

- High School completed
- Advanced English
- Schedule availability for training
- 6 months in Call Center experiencie
- 6 months Customer Service experiencie

**Salary & Benefits**:

- $14,500 Base salary
- Up to $3,000 Performance Bonus
- 2 Days off
- CHOOSE YOUR SCHEDULE
- Food coupons
- Life medical insurance
- Permanent placement position / Direct hire

**Salary**: $14,500.00 - $17,500.00 per month

Ability to commute/relocate:

- Monterrey, N. L.: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (required)
- Call Center: 1 year (required)

**Language**:

- English (required)

Work Location: One location