.English is a mustLocation: Lomas de Chapultepec and Polanco, CDMX MéxicoResponsibilities:Incident and problem management, works cross-functionally to solve problems and implement changes.Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards.Maintains a good working knowledge of the different project components, monitoring progress, and implements changes where necessary.Visit Bank's sites within CDMX, Monterrey and Queretaro area for on-site support.Ensure all relevant risk, technical, security and compliance policies and standards are met.Align with Business objectives, organizational policies, procedures, and standards.Create and maintain an inclusive and healthy working environment, and help to resolve organizational impediments/blockers.Willing to work after hours and weekends as required, either remote or local at the site.When needed, present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.Physically present at main site located in CDMX: Lomas de Chapultepec and Polanco.Required Job Skills:+5 years of experience in a network operations role.Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment.Knowledge of networking communication principles, network standards, and security practices of Data centers.Experience working in a datacenter room environment, including electrical and physical security.A mix of 'Data' and 'Security' technologies with strong hands-on experience on the majority of the technologies listed below:- Cisco Routing/Switching – CCNP+ Level or equivalent experience.- In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR.- Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks.- Experience in network analytics through packet capture (Sniffer) and (Netscout).- Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists.- In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS.- Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP).- Knowledge of network monitoring tools (SEVONE, HPNA, Splunk).- Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS.- Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules.Excellent written and verbal communication skills.Language proficiency in English & Spanish.Desired Job Skills:Certifications (ITIL, CCNA, CCNP and other technical certifications).Ability to multitask and perform well under tight deadlines
