Your role:**Responsibilities**:- Handle support and escalation activities brought to the network group via support tickets, automated monitoring, user reporting, etc.- Identify areas and solutions to automate work, create scripts and automate repetitive tasks.- Participate in on-call rotation and respond to network-related incidents and service requests.- Act as an integral part of the global the network team providing support and services primarily during North American business hours.Who you are:- Bachelor's degree in Computer Science or related field, or equivalent work experience.- 3+ years of experience in network engineering and administration, with a focus on enterprise-level infrastructure.- knowledge of networking technologies, including LAN, WAN, Wi-Fi, VPN, and remote access tools.- Proficient in at least one of the following technologies: Firewalls (Palo Alto Networks), SD-WAN (Silver Peak), WAN, LAN (Cisco Catalyst), Wi-fi (HPE Aruba), VPN (F5, Global Protect), and remote access tools.- Knowledge of various networking protocols and technologies such as HTTP - HTTPS - DNS - VPN (IPSec/SSL) - TCP/IP stack - FTP - TFTP - SMTP - IEEE Standards - QoS - VoIP (H.323, SIP) OSPF, MPLS, ACL's, eBGP /iBGP, 802.1D/W, Policy Based and Static routing, Fiber Channel over Ethernet, VRF and Virtual Device Contexts- Experience with network security technologies, including firewalls, intrusion prevention, and detection systems.- Strong knowledge of network automation tools and processes.- Excellent problem-solving and analytical skills.- Strong communication and collaboration skills.- Relevant industry certifications, such as CCIE, CCNA, or CISSP, are preferred.**Esto es lo que ofrecemos**: Somos mentes curiosas con distintas procedencias, perspectivas y experiências vitales. Celebramos la diversidad en todas sus dimensiones, porque creemos que impulsa la excelencia y la innovación, las cuales son indispensables para mejorar nuestra capacidad de liderazgo en ciencia y tecnología. Abrir puertas y oportunidades es nuestro compromiso para que todo el mundo crezca y se desarrolle a su propio ritmo. Acompáñanos a crear una cultura de inclusión y pertenencia con impacto en millones de personas y que nos empodera a aplicar la magia y abanderar el progreso humano.Envíanos tu solicitud ahora mismo y sé parte tú también de este equipo tan diverso.