.**Job description**:**About this role****As a Network Operations Engineer, you will**:- Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.- Manage operational network maintenance activities and implement changes- Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems- Assist with root cause analysis of incidents- Assist with periodic network reviews and analysis- Help with establishment of operational procedures & support documentation- Review, track and update network operations policies, standards and documentation- Assist with development of the network management platform adoption, configuration and tuning- Complete Daily network checks and operational handover duties- Participate in shift rotation coverage**What You'll Need**:- 2 - 3 years' experience in IT infrastructure operations/support role- Knowledge of network routing and switching technologies and routing protocols- Experience with various Cisco equipment (routers, switches)- Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable- Experience in scripting and programming skills (Python, Ansible, Terraform) is preferred- Formal technical certification such as CCNA/CCNP- Excellent written and verbal communication skills.- Proficiency in English, both written and verbal, is required.EarlyCareers ** Our benefits**To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.**Our hybrid work model**BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.**About BlackRock**At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses