.Mexico City, Ciudad de México, Mexico Apply until: Open until further noticeAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society's needs – today and in the future.We are looking for a Services Network/Security Engineer who will oversee IM Services Network Security Engineering across Brazil and Mexico, and be responsible for Infrastructure stability and configuration management, Network security management, Service Introduction Management, Incident & Problem Management, to join our team of Changemakers. Does that sound like you? About the jobIM Services is the global service delivery unit responsible for the (End-to-End) IT services provided to the businesses and functions and the end users across the globe.The IM Services Network/Security Engineer is responsible for ensuring the provisioning of IT Infrastructure Services and a fit-for-purpose and continuously improving infrastructure in a region. Manages the Infrastructure and Security services within IM Services including the delivery from suppliers, manages service performance, operational delivery, and network security.As a key member of the IM Services delivery team, you will work together with the rest of the IM Services team on driving business continuity and user/business experience towards the businesses and functions and global end-user community. In your future role as Network Security Engineer you will: Ensure and participate in (self-developed) monitoring of infrastructure performance and proactively (and reactively) address risks and (upcoming) issues. Provide network services for maintaining viability, operating, and improving the standard IT enterprise including network, voice, and application hosting with major emphasis on incident and problem resolution for core network operations infrastructure, including break/fix support. Configure, install, and uninstall routers, switches, and access points - network services management. Perform, review, and evaluate network performance results and escalate recommendations for review and approval. Provide first level response and repair to alert conditions such as outages, failures, over runtimes, shutdowns, and disaster recovery. Comply with all Nouryon ITIL Service Level Management objectives including Incident Management, Problem Management, Change Management, and ensuring the delivery of computing services per agreed service level and operational expectations. Participate in Security and Risk Management including Access Control, SOX, and Audits. Work with local engineering team and PSO team to support and upgrade products. Cover prime-time (Business) hours from Monday through Friday (local time) and on-call support for urgent situations on non-prime-time hours, weekends and holidays