.IntroductionIn this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.Your Role and Responsibilities- Provide deployment advisory services including best practice design, recommendations and configurations for Zscaler solutions.- Assist with testing or troubleshooting configuration for ZIA and ZDX and Escalate to support as required.- Reproduce customer issues to verify problems and document steps to replicate for Support and Operations teams.- Analysis, of complex security issues and the development and engineering activities to help mitigate risk and collaborate with different teams as GRC, Endpoint, VMS, SOC, CSIM.- Understanding of Rule revalidation and Hardening strategies for platforms.Required Technical and Professional Expertise- Requires 5 years experience in Cybersecurity or Information Security.- Deep understanding of networking or security in Enterprise environments.- Strong understanding of how to navigate technical and architectural discussions.- Familiarity with authentication systems such as LDAP and MS Active Directory.- Familiarity with IPSEC, GRE, HTTP/HTTPS, DNS protocols.- Familiarity with Proxy and SSL.Preferred Technical and Professional Expertise- Hands-on knowledge with network troubleshooting using tools such as Wireshark, tcpdump, Traceroute.- Experience on NGFW technologies like Palo Alto, Forcepoint, Fortinet, Cisco.- Experience on IPS technologies like Trellix, Tipping point.- Certifications of previous technologies mentioned ZIA, ZPA, PCNSA, PCNSE, NSE4.About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company