Network Support Analyst

**Req ID**:231164We are currently seeking a Network Support Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).**Must have skills**:- Full understanding of WAN/LAN networking including design elements and protocol interoperability. - 4 Years of experience- Strong Knowledge of network operation devices such as routers, switches and access points. - 4 Years of experience.- Very good verbal and written communication skills in English language. - 5 Years of experience**Nice to have, but not required**:- Knowledge of Network Monitoring tools, such as Solarwinds or Entuity. - 2 Years- Knowledge and troubleshooting skills to support wireless infrastructure. - 2 Years- Knowledge and skills in ITIL Library - 2 Years- Customer Service Skills - 4 Years- Teamwork, adaptability to changes, self-managed.**Education Requirements**- Network Engineer, Telecomm Engineer, Electronic Engineer or similar.- CCNA Certification-**Nice to have but not must****About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.