Noc Engineer

Assist and support helpdesk platform in tickets regarding voip services, firewalls, internet, and other alerts.- Call and receive calls of business and residential customers to assist in service requests or problem solving.- Voip support in creating and maintaining extensions, ring groups, outbound rules, etc.- Check feasibilities and assist remotely in provisioning, relocations and cancelations of microwave and fiber internet connections as well as pbxs.- Assist, support, review, and check data center.**Requirements**:- Languages: English and Spanish.- Intermediate knowledge in networks and telecommunications.- Self-taught.Desirable- Itil 4- Customer service experience- Great spelling and grammar.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $12,500.00 - $20,000.00 al mesPago complementario:- Bono de asistencia- Bono de puntualidadEscolaridad:- Primaria (Deseable)Experiência:- Atención al cliente: 1 año (Deseable)Idioma:- Inglés (Deseable)Lugar de trabajo: Empleo presencial