.**ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES**- Create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, safety, and help the employees to grow to their fullest potential- Oversee daily office activities and provide support and assistance to the staff as needed- Respond efficiently to all needs and inquires- Resolve concerns/complaints from customers and employees- Supervise teams and cover roles if necessary to ensure highest quality care for our clients- Organize and maintain all files and records- Oversee the selection of vendors and the purchase of office equipment and supplies and operating expenses- Track and analyze operational costs and monitor budgets- Recruit, train, and coach office staff to achieve optimal performance including team building activities and annual reviews- Manage accounts receivable/ Develops and provides reports regarding account receivables- Perform marketing and public relations to promote company- Oversee payment collections from customers and contact clients for payment settlements- Run reports and audits as needed or requested- Will keep supervisor informed of any issues or concerns- Plans, organizes, directs, and evaluates subordinate management staff- Develops, implements and monitors operational policies and procedures- Evaluates and interprets regulatory requirements and trends which may have financial or operational impact on accounts receivables and associated reimbursement; Recommends, develops, directs and/or implements necessary actions- Assesses information systems, operations, and processes to support and enhance accounting and associated operations- Ensures compliance with all applicable regulatory requirements including government agencies- Sets annual department goals and objectives, involving subordinates in the process- Prepares budget and monitors performance- Ability to work with a diverse group of people in a manner that enables them to reach their full potential, in pursuit of organizational objectives, without anyone being advantaged or disadvantaged by irrelevant considerations.- Develop new and innovative approaches for finding additional needed information.- Demonstrates initiative in identifying alternative solutions to issues in the project which are reasonably complex and require an understanding of how the outcome will affect multiple areas/departments- Make sound decisions on best use of resources in support of company's priorities and strategies.- Support the successful operational implementation and use of technology and New Products.- Provide HR support to the region by focusing on talent development, performance management, associate relations, and compliance.- Partner with field leaders on solutions to complex associate relations, staffing and retention issues and planning giving both strategic and tactical guidance.- Support Company-wide initiatives to help teams achieve goals and deliver results