At AstraZeneca we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We're inspired by the things that seem impossible. Here, we see the impact of our collective ideas and expertise, and the power of science to deliver them.**Role and Responsibilities**- Support Integration Platforms, resolved platform and integration issues.- Monitor production system to ensure it is operating in a manner consistent with Service Level Agreements (SLA's)- Take lead during remediation of priority incidents and update stakeholders and partners as appropriate in alignment in AstraZeneca priority communication process.- Proactive in identifying areas for process improvement or finding opportunities for Automation.- Liaise with multiple stake holders including users, infrastructure/middleware teams, 3rd party software vendors for resolving issues and potential process improvements**Required Skills and experience**- Proficient in English- IT support- Intermediate Knowledge: Java,.NET or other programming language- Data Base, Oracle or SQL Server or any RDBMS- ITIL knowledge- MS Office Excel- Good service attitud- Engineering Degree / Masters in Computer Science- 3 to 5 Years in IT- Keen to acquire new skills and work on new technology products- Clear and concise communicator, with very good written and verbal communication skills- A logical mind with keen analytical skills- Team player**(Nice to have)**- Experience on Global Support- SNOW or other ticketing tool knowledge (Remedy, HPSM)- Reporting skills- Experience with technologies such as: JDBC, Data, REST, SOAP, Java, APIs, VMs, Perl, JSON, XML, XSD, RAML, OAS.**Why AstraZeneca?**- At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we're opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together. _Interested? Come and join our journey. _**So, what's next!**- _ Are you already imagining yourself joining our team? Good, because we can't wait to hear from you._**Where can I find out more?**If you have site, country or departmental social media then feel free to switch any of the above links
