.Company DescriptionWhy Data Impact by NielsenIQ?The phenomenal development of e-commerce has given rise to huge quantities of data and information.
Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact.At Data Impact by NielsenIQ we collect over 60 billion pieces of data daily which we process and use in innovative monitoring tools destined for the industry professionals.Our objective: to enable our clients to define the best strategy, take the best decisions and optimise their execution in real-timeToday: Data-Impact by NielsenIQ is a leader in e-retail and omnichannel analytics; a rapidly growing start-up with clients in more than 45 countries, we are looking for new colleagues to join our great team in the USAA young but experienced and dynamic team with a resolutely start-up attitude and working environment.A uniquely diverse and international environment with more than 42 nationalitiesReal career development opportunitiesA friendly, relaxed atmosphere and a climate of mutual trust promoting autonomy and challenges.Job DescriptionAs an Onboarding Customer Success Coordinator, you are responsible for the client relationship from the onboarding phase to renewal.
You will spend 50% of your time focused on client onboardings.
This includes providing training on the dashboard, eCommerce expertise, providing a seamless onboarding experience to initial insights to action for our Customers.
The other 50% of the time you will work with customers from the business as usual phase through renewal as their CSM.
This role requires a solid understanding of FMCG manufacturers and ecommerce.
You must thrive in a high-paced environment.
Under the leadership of the Customer Success Director, you will join our growing American team to manage a portion of our clients in South America