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**Company Overview**At Naya Homes, we're building a property management and hospitality platform that empowers homeowners and real estate developers to increase their financial returns through short-term and vacation rentals while removing their operating burden.
As we scale, we will be uniquely positioned to leverage our data to unlock a new asset class in Latam.
**Role overview**As our Onboarding Manager, you'll have a unique opportunity to shape the company, Operations Area, its culture, its guest experience, and its global growth.
You will be responsible for Onboarding our Owners and their homes by setting them up to Naya Homes' Standards, follow up on any needs our teams may need to ensure our new homes are ready to receive guests and provide magical experiencesUltimately, you will help create a new asset class in Latam by building a world-class international brand that provides best-in-market asset performance for our homeowners and amazing hospitality experiences for our guests locations.Operations is the heart and soul of what we do providing a tech enabled yet human connection with our home owners and guests.
Through Operations we will provide an incredible and transparent experience for homeowners, manage a distributed network of homes, power our operationally complex hospitality brand and provide guests with unique and magical experiences in all of our locations headaches.An Onboarding Manager will take step by step the owners and Naya Homes teams over the onboarding process.
They will be responsible for getting the unit ready for operations and will give feedback to the owners and give recommendations on what's best for the guests.
They are responsible to have all details sorted out and have our apartments perfect.
**Responsibilities will certainly evolve, but early work can look like**:- First visits to the units- Give our owners support during the process- Take pictures of the units- Organize any maintenance needed before operation- Register the unit's inventory- Schedule professional photos- Buy any missing items- Vendor payment and organization**Why you might be excited about us**- We are transforming the Latin American vacation and short term rental market by building the first large-scale, tech-first property manager.
We're well funded and plan to move very quickly in a market offering enormous opportunities.- We're building a new asset class in Latin America.
Once we've built a foundation of supply, our data will enable us to build products that will fundamentally change how people own and use vacation and short term rentals