Onsite Technician

Your skills 18 months of IT experience (or equivalent)Ability to build relationshipsExcellent time management skillExperience in OS, Apps and H/W installation and troubleshooting depending on project productsTechnical certifications such as A+ or Network+ are preferred Your Tasks Provide day to day local/remote desktop supportHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemProvide technical support onsite to our clients at their locationDiagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripheralsInstall, configure, and maintain hardware and software systems Participate in project rollouts and deploymentsMaintain accurate records of repairs, inventory, and equipmentCommunicate effectively with clients, team members, and management Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
We deliver exclusively for the leading companies in the IT industry.
We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
That's why Hemmersbach is The Social Purpose IT Company.