.About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico's Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined "the aquarium of the world" by famed oceanographer Jacques Cousteau.About Four Seasons Resort and Residences Los Cabos at Costa Palmas:Four Seasons Resort and Residences Los Cabos, at Costa Palmas, is part of the exclusive community of Costa Palmas, which also includes a private marina and a members-only beach and yacht club, situated along a stretch of two miles of pristine white sand and the warm swimming waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience the legendary quality and service of Four Seasons while discovering the richness and beauty of the East Cape of Baja California with a variety of activities including swimming, snorkeling, sport fishing, golf, and desert adventures.About the Room Operator Role:Ensure coverage of reports and maintenance within rooms, common areas for guests and staff, achieving the daily, weekly, and monthly objectives of the department.What will you do in this position?Utilize the HotSos computer system to address the requirements of different departments.Address room reports, prioritizing those in occupied rooms or directly requested by guests.Participate in daily briefings to be informed of relevant points of the day, VIPs in-house, arrivals, events, etc., that may affect your area or department.What is necessary for this role?High school education or equivalent experience.Minimum of 3 years experience in the operational maintenance area of luxury hotel rooms