Operations Agent 2

**Pilot has the best employees in the transportation and logistics industry!****Essential Functions**:- Adhere to TSA /KSMS and other government regulatory compliance standards- Communicating to sales, customer service and other Pilot stations when problems arise.- Understanding TSA regulations- Preparing documents for air shipments- Data entry and general customer service duties- Complete and accurate entry of shipment information- Knowing account specific requirements- Proper documentation and reporting status of high value shipments- Scanning of shipment documents- Completion of specific assigned duties/accounts- Able to work overtime and weekend on call rotations- Negotiate freight rates and book loads with carriers**SKILLS/COMPETENCIES**:- Multi-tasking while maintaining precise attention to detail- Negotiating abilities- Excellent verbal and written communication skills- Must be able to type 35+ words per minute- Precise attention to detail- Proficient in Microsoft products- Must be tech savvy**Additional Job Details**:**EDUCATION**:High school diploma or equivalent is required**EXPERIENCE**:1+ years minimum experience in freight operations1+ year experience in transportation customer service1+ years work experience as an Operations Agent**PHYSICAL REQUIREMENTS**:This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at times.If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!