The Operations Coordinator of Event Experiences is responsible for creating effective recruitment strategies and procuring various assignments involving securing external communications and events. This includes, but is not limited to; venues, adjudicators, conductors, and clinicians for WorldStrides events. This role is also responsible for administrative needs as they relate to arranged performance events, including managing budgets, updating shared data, collaborating across teams and contact retention. The role involves direct communication with internal staff, a close attention to detail and an ability to make and support business decisions confidently. The Operations Coordinator is responsible for streamlining communication between staff, vendors, and clients.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Research and maintain relationships and communication with professionals in the fields of performing arts, public, and private sectors.
- Create logistics materials for use by event/field teams to enhance execution of arranged adjudicator, clinician with WorldStrides performing events.
- Collaborate with leadership to maintain organization VIP relationships.
- Oversee administrative functions, including drafting and managing contracts, monitoring compliance with program budgets, and maintaining accurate planning and event documents.
- Serve as liaison to field teams for assigned programs in the office and on site. Work closely with marketing, sales and account management team in the office on event development and alignment with event needs and goals.
- Provide field support for applicable program events. Events operate across the United States & Canada.
- Financial tracking and oversight of deposits and invoices with all internal stakeholders to ensure that programs remain within budget and paid within the contracted dates.
- Conduct post-program debrief with staff to review venue, adjudicator and venue performance, function space changes and any issues/concerns that should be addressed.
**Requirements**:
- Bachelor of Arts or Science degree preferred
- 1 - 2 years professional experience in one of the following areas Event Management, Experiential Education, Administration
- 2 years customer service experience(preferred)
- Serve as a professional representative of WorldStrides both internally and externally.
- Strong relationship development skills
- Exceptional oral and written communication skills in English
- Detail oriented with ability to prioritize and work on various projects simultaneously
- Strong organizational and time management skills
- Ability to work autonomously within a small team environment
- Comfortable working in a fast-paced and deadline-oriented environment
- Outstanding project management skills, including development, analysis, measurement, and reporting
- Strong problem solving and critical thinking skills
- Exceptional facility with Microsoft Office Suite
