Operations Coordinator Hotel Boutique Holbox

We are looking for an Operations Coordinator, our client is a luxury hotel located in Holbox.Main Functions:- Implements and supervise the compliance of the processes, standards, procedures and checklists- Management of guest satisfaction through daily monitoring and communication and follow up with the resolutions of complaints- Analysis of the information resulting from conversations with the guest and/or client- Communication at check in and check out with guests.- Work together with the room division leaders (Front desk, Housekeeper and maintenance)- Elaborate the monthly inventories of each area, delivering it to the administration and ensuring the good condition of the warehouses and storage of resources- Proposes actions to improve the hotel and its services according to the detected needs- Manages the operational training and determines the monthly training actions jointly with the heads of each areaDesire Profile:- Tourism professional with 3 years of experience in room division (front desk, housekeeping and maintenance)- Experience working with luxury hotels standards and procedures- Advance English and Spanish- Personality focus on service and guest satisfaction and is a plus if you practice mindfulness, meditation, yoga, etc.**Salary**: $20,000.00 per monthApplication Question(s):- Will you be able to relocate to Holbox for this job?**Experience**:- operations in luxury hotels: 3 years (required)**Language**:- fluent english and spanish (required)