Operations Manager - Afterhours (Brokerage)

What The Candidate Will DoOperations Management: Manage daily execution for all Mexico Brokerage operations in Afterhours.Meet and exceed Uber Freight's internal and external service expectations.Internal & External Customer relationships: Consistent and professional communication: effective, prompt, and courteous communications for difficult situations, relaying service failures, etcCarrier Relationships: Consistent and professional communication: effective, prompt, and courteous communications for difficult situations, relaying service failures, etcAchieve department goals: Ensure appropriate measurement, follow-up, and prompt actions upon service failure.Team development: Monitor and hold the team accountable for all essential job functions and take ownership of employee development.Strategic planning.Basic QualificationsComply the internal mobility policy.4 years of related experience in logistics and 2 years of management.Finishes bachelor's degreeAdvanced English.Preferred Qualifications4 years of logistics or customer service, 2 years of managementWorking Knowledge and Utilization of the appropriate transportation management systemAdvanced computer skills including Microsoft OfficeNegotiation skills.#IND23#J-18808-Ljbffr