Operations Manager

**Position Summary**:
The primary purpose of this position is to supervise, assist, and manage the operations and functions of the terminal. This includes all personnel located at the terminal and any Drivers that are assigned to this specific area.

**Job Functions**:
**Management**
- Manage and oversee all dispatch and assist when necessary
- Managing routes from customers and driving efficiencies between lanes to maximize revenue per truck
- Working with company drivers and owner operations in a diverse market
- Monitor rates while dispatching to ensure contracted percentage payout is accurate with company standards. Authorize overpayment of contracted pay percentage when necessary
- Supervise office staff: handling employee problems and discipline, and making administrative decisions on unique exceptions/situations
- Communicate and work with all department heads or the persons that are designated, to ensure all policies and procedures are followed at the terminal level

Reporting on Key Performance Indicators relating to business performance.

Overseeing, yearly business budgets and profit/loss responsibilities.

**Problem-Solving**
- Troubleshoot and handle driver problems and concerns such as: accident reviews, log violations, equipment problems, personality conflicts with Operations/Safety Departments, etc. by using good management and decision-making skills
- Handling driver accidents, repairs, and loans as needed. Submitting accidents and injuries to corporate website
- Reviewing manifests to ensure accuracy and correcting issues as they arise

Pay: $80,000.00 - $100,000.00 per month

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person