.Italic is creating a world of luxury without labels. We believe that luxury today is exclusionary and all about marketing that hurts its customers and manufacturers. Our mission is to create a new model that enables manufacturers to bypass the legacy luxury supply chain and deliver luxury goods with equivalent or better quality directly to consumers. Our customers come to rely on Italic for our quality, timeless design, and radical value.We are seeking an experienced Operations Manager to join our team and oversee all interactions with our third-party logistics (3PL) warehouse, logistics, shipment, contract, and relationship. The ideal candidate should have a strong background in 3PL and logistics management, with experience managing teams and processes. As an Operations Manager, you will be responsible for ensuring the smooth running of our supply chain operations, optimizing processes to increase efficiency and productivity and ensuring that we meet our contractual obligations.Responsibilities:3PL Warehouse & Logistics ManagementManage and lead a team of warehouse staff, including hiring, training, and performance management.Monitor and evaluate the effectiveness of order fulfillment processes and procedures, and make recommendations for improvements.Develop and maintain positive and productive relationships with our warehouse partners and logistics providers.Ensure that our 3PL warehouse partners and logistics providers are delivering to agreed service levels and contractual obligations.Develop and implement operational processes and procedures to optimize efficiency and productivity.Inventory Management & ReportingOversee inventory management and devise strategies for inventory balancing.Provide comprehensive reports on inventory, logistics, and overall operations performance.Analyze data to identify bottlenecks, foresee potential issues, and suggest improvements.Contract ManagementManage the contractual relationship between our company and our warehouse partners and logistics providers.Ensure that all contractual obligations are met by both parties.Develop and maintain strong relationships with key stakeholders and decision-makers within our 3PL warehouse partners and logistics providers.Project ManagementPlan and oversee the implementation of operational projects related to warehouse and logistics management, ensuring that they are delivered on time and within budget.Identify and manage project risks and issues, and develop contingency plans where necessary.Collaborate with cross-functional teams to ensure effective communication and coordination.Requirements:Soft Skills:Excellent communication, collaboration, and interpersonal skills.Strong leadership skills and ability to manage teams effectively.Strong problem-solving skills and ability to think creatively.Ability to work independently and as part of a team.Positive attitude and willingness to learn.Technical Skills:Strong proficiency in project management tools and software