.As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over languages with a growing network of over, in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Operations Solution EngineerWelocalize's fastest-growing service line is AI data services. We are partnering with clients across diverse industries to help them create, collect, annotate, or QA their training data to optimize their AI and machine learning applications. Our AI Data Services encompass a wide range of solutions, including data generation, labelling, validation, and augmentation, enabling our clients to build, deploy, and improve their AI models effectively. By leveraging our expertise in natural language processing, computer vision, and other AI-related technologies, we empower clients to harness the full potential of AI and drive significant business growth.Main PurposeThe purpose of this Operations Solution Engineer role is to enable the delivery of high-quality AI data services to our clients, empowering them to harness the full potential of AI and NLP technologies in their operations. We expect this role to leverage applied experience and knowledge in developing AI models as context to engage and collaborate with customers. In Welocalize AI, projects are consultative engagements that help our customers launch, improve or maintain their ML models.These projects might include:Collecting training data and/or testing data for language models for deployment in multilingual conversational AI, search relevance, or other implementations.Data annotation and labeling to improve discovery/search results, model accuracy for sentiment analysis, sensitive content detection, and named entities.Data validation and classification.NLP Consulting.ResponsibilitiesCollaborate with customers to understand their end goals, help define data and linguistic specifications, and accept protocols to enable the scoping of incoming AI projects