.**Introduction**At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.**Your Role and Responsibilities**Provide operational analysis of business unit by analyzing performance metrics and business results. Use strategic thinking and IBM processes to determine the business needs and understand fundamental parts. Partner with internal groups to implement solutions, Operations specialist will:- Manage Stakeholder Relationships- Perform Virtual Collaboration**Required Technical and Professional Expertise**- Minimum of 2+ years full-time experience in people operations, employee engagement, administrative support- Ability to gather and manage metrics for IT projects based on OKR(Objective and Key Results)- Able to quickly improve and document processes as business needs in a quickly changing environment.- Experienced on onboarding from scheduling, coordination, communication, running the welcome meeting, and handoffs to department-specific onboarding.- Familiar on IT Standards for Support and Development processes- Experience in managing compliance related operations, ability to audit and maintain high quality standards- Excellent verbal and written communication skills- Strong organization and time management skills.**Preferred Technical and Professional Expertise**- Highly Experienced on JIRA- Comfortable with process change, creating automations, and always thinking about making workflows more efficient- Comfort with presenting to large and small groups- Experience working with local and remote team members- Experience in managing compliance related operations, ability to audit and maintain high quality standards**About Business Unit**The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story