Operations Specialist

**Empire National Inc**.
is a rapidly expanding transportation business based in Fletcher, NC, USA.
We are family-oriented and highly focused on building one-on-one relationships, both with our clients and our employees.
In our company, we have a fully staffed office and dispatch team that is dedicated to assisting our owner-operators in any and every way possible.
**Requirements**:- Proficient in English (spoken and written, 90% of our clients are located in the USA)- Strong organizational skills- Microsoft Office Basic- If you have worked in call centers and have excellent customer service skills, we're looking for you!!
**What do you get to do in this position?
**- Track and dispatch freight- Create and maintain contact with customers to assure timely delivery- Interact with third-party logistics service providers- Manage freight documentation- Maintain communication with operators staff to assure proper working order- Assist our operators 24/7 while enroute- Create and update shipment information in the database- Organize files both manually and electronicallyTipo de puesto: Tiempo completo, Por tiempo indeterminadoHorario:- Turno de 10 horas- Turno de 8 horasPuede trasladarse/mudarse:- 66297, San Pedro Garza García, N. L.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)