Do you love travel and spreadsheets? Boutique Japan is hiring a Full-Time Operations Specialist to join our talented remote team.If you are incredibly organized and detail-oriented, and passionate about immersive travel, you may be the perfect fit! Relevant experience in a comparable position in the travel industry is required.Essential Skills and Experience for the RoleThis role is not for everyone, and if you are not the most organized person you know, please consider applying for a different role with us in the future.Essential skills and characteristics include:At minimum 2-3 years of experience in a comparable position in the travel industryNative-level English fluency and superb writing and communication skillsFamiliarity and ease with a wide range of software and appsExtraordinary client care skills, and a refined ability to treat each interaction with a personalized approachExtensive world travel experience, and a palpable enthusiasm for travel and adventureThe ability to focus single-mindedly on the task at hand, while simultaneously managing numerous projectsA level of attention to detail and conscientiousnessAn intrinsic desire to do great work, and track record of being able to manage yourselfA constant desire to improve yourself, personally and professionallyThe humility and honesty to admit when you don't know somethingTasks and ResponsibilitiesAs a member of our Operations team, you will help provide our travelers with a seamless, worry-free, and wonderful experience, from the moment they book their trip until after they've returned home. Your role involves managing the behind-the-scenes details and logistics of complex itineraries, and providing extraordinary hospitality to our clients.Your tasks will include:Manage and prepare complex custom itinerariesProvide warm, human, and exceedingly professional care to our travelersCompile trip documentation and field client questionsProofread minutely detailed itinerariesCommunicate with guides, hotels, and other suppliersEdit and compose detailed itinerary descriptionsManage complex trip budgetsCollaborate closely with colleagues throughout the post-booking and pre-trip processAdhere to internal deadlinesImportant DetailsThis is a full-time remote position for a US resident. We communicate via various tools and meet for inspiring in-person retreats on average one to two times a year.This is a full-time job of 36 hours per week, with full days Monday through Thursday, and half-day Fridays.Compensation, Benefits & PerksPay will be commensurate with skills and experience. Benefits include health and dental insurance, 401(k) with up to 4% company match, generous paid time off, and fun in-person team meetups.I'm Ready to Apply! What's the Next Step?We look forward to your application! The application deadline is November 10. However, we may close the application window sooner, so don't wait until the due date to apply.#J-18808-Ljbffr