.**Overview**Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.- Inter-Con is Everywhere Security Matters._**Job Summary**:The Operations Specialist will manage the quality of data output to pay and bill all assigned accounts. Within a dynamic landscape, they will bring visibility to issues impacting payroll and invoicing and proactively drive resolution by coordinating with relevant departments. They will leverage their analytical abilities to produce deliverables in alignment with all technical specifications required by the contract.*ADVANCED ENGLISH IS REQUIRED FOR THIS POSITION***Primary Responsibilities**:- Prepare timesheets for Payroll & Invoicing by leveraging Salesforce exception reporting and audit reports- Manage Salesforce task and case load- Identify and escalate operational issues impacting pay/bill quality and timeliness- Coordinate with appropriate leadership cross-functionally to drive resolution on operational issues- Seamlessly hand off pay/bill deliverables to downstream departments- Provide clear and concise pay/bill status reporting on demand- Train Operations on Pay Bill process and procedures to support a smooth pay bill operation- Work in Salesforce and Excel on data sets to audit, correct, and create data load files**Qualifications**:- A Bachelor's degree or equivalent work experience preferred.- 1 to 3 years of experience utilizing Salesforce within a medium to large organization preferred. Salesforce Trailhead completions also preferred.- Proficient at web-interface reporting tools and data manipulation using Excel.- Basic understanding of Payroll and Billing fundamentals.- Experience conforming data to a set of technical requirements.- Experience implementing quality control measures.**Other Requirements or Competencies**:- Capable of achieving objectives and meeting deadlines in dynamic, high-pressure organizations.- Be over-communicative.- You're self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to produce a great work product.- Adaptable to change.- High degree of accuracy and attention to detail
