Operations Supervisor

Ø Main responsibilities:1.
Lead the operation team to undertake customers' customs clearance, warehousing, delivery and other service needs in Mexico; 2.
Coordinate and deal with the cooperation between external and internal operation links, and solve problems or risks in business links in a timely manner.3.
Sort out the company's business processes and service standards, and conducted business training, echelon training and workflow management for the operation team; 4.
Implement process monitoring, emergency problem handling and risk prevention based on the company's process specifications; 5.
Maintain, manage and evaluate existing suppliers of the company, develop supplier resources according to customers' business development strategy, and improve the company's service capability and quality; Ø Job Requirements1.
Education required: College and above2.
2-3 years related working experience in shipping, freight forwarding, or local customs clearance, transportation, storage services, team management experience is a plus3.
Language skills: English + Spanish, Chinese is a plus4.
Comprehensive ability: strong awareness of service and risk management, attention to details, good at service solutions based on service requirements5.
Other: Can accept occasional business trips within Mexico????:????/????:- Ciudad de México, CDMX: ????,??????????? (??)????:- How many years of experience you have in freight forward industry????:- Spanish&English (??)