Operations Supervisor - Merida

IMPORTANT COMPANY SEEKS OPERATIONS SUPERVISORBe part of the OnelinkBPO Family!Ensure the proper functioning of the operation, complying with the guidelinesof the organization through the generation of strategies that allow reaching highcustomer service standardsSupervise that the processes of the area are carried out in the time indicated for the achievementassociated goals and metrics.
Provide follow-up to the activities of the advisors andto the operation of the tools in order to ensure the proper development ofits functions.
**Requirements**:Business Administration Technician, Industrial Engineering in areas related to the position.
(Completed)Advanced English - 85 %2 years of call center experienceSchedule flexibilityleadershipAdvanced office skillsCustomer Supportgoogle apps G suite,G ads,G docs,G drivesOutlook