3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelor's Degree
- 3+ years of of driving process improvements experience, communicating results to senior leadership
- 3+ years of experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- English B2+
Key job responsibilities
- Ensure that you and the Team remain customer obsessed
- Ensure that you and the Team take end-to-end ownership ofwelleverything within your grasp
- Innovative with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion
- Ability to communicate expectations and requirements equally well with business and operations teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary
- Tactical leadership of strategic initiatives
- Optimize cross-team processes that improve team efficacy and delivery
- Communications across various parties to ensure alignment of goals and tasks to ensure the overall success of the program
- Strategic planning to appraise performance and problem resolution
- Ability to successfully manage multiple complex projects simultaneously, working through the many obstacles along the way
- Work within various time constraints to meet critical business needs; we work fast and hard
- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers
- Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions.
- Demonstrated ability to work in a fast-paced, deadline-oriented work environment
- Strong presentation and negotiation skills
- Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in a business environment
- Technical aptitude and familiarity with the design and utilization of complex systems
- Proven track record of complex and creative problem solving and the desire to create and build new processes
- Ability to drive successful partnerships with cross-functional leadership to execute strategic initiatives and develop strategic roadmaps
- Demonstrated strong leadership skills when confronted with difficult situations exhibiting ability to keep the team focused and motivated
Mexico City, DIF, MEX
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules