Detalles de la oferta

.Oracle DBA -220007LR**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****Preferred Qualification**Responsibilities falls into five major areas:- **Customer Affinity**Obtains and maintains a working knowledge of the customers covered environments and how the customer utilizes the various Oracle Products.- **Technical Account Management**Works proactively with the customer to understand key customer projects, pertinent goals, and customer Key Performance Indicators, (KPI).Jointly develops an account plan and strategy with the Service Delivery Manager, for leveraging the acquired ACS services to achieve the desired value-based objectives.Perform ongoing technical account oversight and conduct periodic Account Reviews.- **Coordination of Contracted Deliverables**Jointly develops a Service Delivery Plan with the Service Delivery Manager, that maps key account objectives to specific contract deliverables identified with the ACS contracts.Manage the Delivery Plan, coordinate resource assignments, and manage Projects to drive the desired results & deliver high-value to the customer.Properly manage project efforts to prevent scope-creep and ensure optimal profit margin.- **Establish Service Value Proposition**Works collaboratively with the customer and other members of the account team to understand the Key Business Specifications, the appropriate KPI's, and the associated Payback Avenues to drive ROI for the customer.- **Assist with Business Development**Recognizes and solicits business opportunities within customer accounts and develops to the point where the sales organization can engage in deal pursuit.The specific details of their responsibilities and task will vary with the type of contract or contracts being covered.As a 'Trusted Technical Advisor', you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Utilizing any and all ACS, GCS or Product Management individuals to bring positive results to the customers.Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Furthermore, the Technical Project Lead should strive to become an individual who is sought out by customers and Oracle employees to provide expert technical advice.Demonstrates in-depth understanding of customers' industries and core business processes, and their technical and business needs.Builds significant long-term relationships with key customer contacts. Significant background in Professional Services, Account Management, Project Management, Enterprise IT Management, Customer Support, Enterprise software deployments, and substantial Business Acumen.PMP and standard ITIL Certification is desirable


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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