Joining our global team of more than 11,000 people, you will be part of an agile and ambitious network of talented individuals contributing toward a sustainable future in mining.
Seize the opportunity to learn, create and deliver leading technology and services to the mining industry.FLS is looking for a Customer Service - Order Coordinator to be a part of our Order Execution team in Monterrey.Your responsibilitiesCollaborate with customers, expediting and logistics to ensure on time delivery to our valued customers.Prioritize, maintain, and place Sales Orders from received PO from our customers, also push requisitions to buyers, as well updates to several customer portals.Maintain an open order log, tracking orders as they process through our ERP system.Communicate with customers via phone and email keeping them updated on their orders.Perform daily calls based on specifications and according to predefined procedures and processes to ensure delivery on time.Build relationships with global colleagues and customers to create a fun and exciting environment that allows for growth within the organization.What you bringPrevious experience with order processing and executionExcellent customer service skills and the ability to build strong relationships with internal and external stakeholdersEnglish fluencyProficient with Microsoft Excel and have a firm understanding of ERP.Logistics knowledge is a plus.What we offerAn equal opportunity employer committed to creating a diverse and inclusive workplaceA global network of supportive colleagues and growth opportunitiesWork-life balance so you can focus on professional and personal prioritiesCompetitive benefit package including life health insurance options (Seguro de Gastos Médicos Mayores y Menores).Time to recharge through vacation days and holidaysSavings fund and Christmas allowanceCandidates will be contacted by email or by cellphone from a Peru number.