To provide customer service for direct sales to the Mexican government, including the reception and processing of sales orders and credit notes, as well as analytical support to supply chain for reporting, compliance, and accuracy of data. This role also involves active participation in process improvements.About the RoleMajor AccountabilitiesProvide analytical support in matters related to supply chain activities and decision making.Participate in and support automation and process improvement projects.Create accurate sales orders and credit notes for government customers, and follow up to resolve issues during the process.Support the different Business Units (BUs) that Order Management (OM) provides services to.Capture customer purchase orders in SAP on time and without deviations.Provide accurate follow-up and resolution of incidents related to order processing.Reception, validation, and issuance of Financial and Operative Credit Notes.Support internal and external Order Management stakeholders, as well as wholesalers and several customers as needed.Temporary position for 18 monthsRole Requirements:Bachelor's degree in Accounting, Finance, or a similar field.3-5 years of related experience; public company experience preferred.Experience in the healthcare or life science industries is preferred.Able to multitask in a growing, dynamic environment.Experience with SAP or comparable systems is preferred.System implementation experience is a plus.Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you, collaborating, supporting, and inspiring each other to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Learn moreJoin our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they arise: Join hereFunctional Area: Audit & FinanceJob Type: Full timeEmployment Type: RegularShift Work: No#J-18808-Ljbffr